State Farm® Insurance Agent Vincent Boone

"Christie was helpful & understanding. I had a tragedy that occurred & she gave me information & then allowed me time to grieve & handle funeral arrangements before we proceed as I was unable to think clearly. She was personable & I appreciate having an agent to deal with directly who's aware of critical life situations!"

"Christie was extremely helpful and patient with us as we worked through setting up the polices for homeowners and auto..."

"Allow me to express my utter and total dissatisfaction with the way that this has been handled by the billing department and the tone of the communication from your office. The difference between the intent of the fact-finding and the impact of the accusatory tone of the "office to client" communication has left me with little trust in the service part of customer service. We are well aware of all that transpired between October and January. There was a lag between the license plate being turned in and the notification to your office. We had no problem paying the difference due to that error on our part. Owned and accounted for by the customer with no tone, no complaint. However, it is brought up as the reason for all the issues. I am still confused as to the system failure that a simple addition caused after the change was resolved. However, the billing department's lack of oversight and accountability has not, nor will it be, owned by anyone other than the customer. I called in good faith this week due to a text message about a past due balance. After several conversations and more patronizing and repetitive information, the resolution is that the money was "FOUND" and we are back on track. This has caused undue and unnecessary stress on a customer whose error was to add a car to the policy, which complicates the system. It would appear that the system would appreciate the business, but that is not the case. I do not need another patronizing lesson on how the system does not work. I would appreciate due diligence and investigation prior to the blame game, of how the change of adding one car has completely crashed the billing system to such an extent that several systems are misaligned. Now I am just a public school teacher and not a multi-billion-dollar industry, but I cannot imagine that this is good for business."

"State Farm Agent Christie Deloach was very phenomenal in assisting me with transitioning over to State Farm very Informative with the information"

"Christie Deloach was the representative that I had. She was great, she communicated very well and helped me understand all the, what if's. I'm happy with the quote I received and I'm happy with my insurance. I highly recommend that ya'll call and speak to Christie!!"

"Christie took care of us. As they say, “Like a good neighbor”"

"Sandy is awesome is a all that needs to be said! Relocations and transferring policies, etc. is stressful enough. It helps to have a person on the other end who gets that and is able to anticipate a customer’s needs and responds proactively. It speaks volumes of her experience and I’m sure is a reflection of the rest of the team at the Vincent Boone agency of SF. Her gentil, down-to-earth, and patient demeanor is what is needed when interacting with people, but oftentimes is lacking. Thanks for the support and very positive experience!"

"Christie was a pleasure to work with when shopping for new homeowners and auto insurance. Not only did she offer the best rates but, as a first time home buyer, she also helped walk me through what each policy point covered and did not force me to add these coverages if I didn’t want them. I look forward to working with this State Farm branch as my insurance provider."

"Christie was immensely helpful with my switch, she handled every single thing AND followed up to ensure my needs were met, 10/10"

"Shopped around for Home+Auto quotes and ended up going with State Farm. Sianna was very helpful, quick turnaround on quote and proof of insurance binder for my lender"

"Christie DeLoach was extremely helpful and proficient as well as professional! She didn't hesitate with helping me with all my insurance needs! I highly recommend! Thank you so much!"

"Ms. Christie Deloach was very patient and kind. She walked me through everything and made sure I could save as much money as I could. I really appreciate her ! 10/10 customer service"

"Christie DeLoach was an absolute pleasure to speak with. She was very quick in getting my insurance transfer information done. Thank you Christie!!"

"Sandy has been taking care of me and my family for over 10 years! We can always count on her expertise and help to get us the best of what her company offers. Dependable and reliable customer service, more like family. I would recommend her to anyone who has a need for a experienced agent!"

"Christie has been awesome to work with! She is very efficient and extremely helpful! So grateful for her help."

"I switched to State Farm insuranc , I had the best exprience with the services of Christie Dloach, insurance agent, she responded on time, e-mailed the Insurance quotes for Auto and home insurance, answered my questions and prepaired the policies , I am very satisfy with her excellent work and highly recommend State Farm insurance in Brier creek, raleigh NC."

"Pleasure talking to christie, she was too nice and quick to assist."

"Today I spoke with a State Farm representative Ms. S. McCall. She was very pleasant to talk to on the phone. Very professional and helpful. I called near closing time, I wasn’t expecting to speak to someone as pleasant at the end of the day. Great customer service. Thank you Ms. McCall. This was a great experience. My service was in reference to a home policy. Vinecent Boone my State Farm Agent."

"I had a great experience working with Christie. She was extremely professional and helped me obtain an insurance certificate quickly and efficiently. I truly appreciated the timely response and smooth process. Excellent service all around!"

"Christie Deloach was outstanding!! Friendly and very knowledgeable, highly recommend State Farm!!!!"

"Christie was excellent! She was exceptionally helpful in smoothly setting up my car insurance as I moved from Florida to North Carolina. She very patiently explained to me the nuances of the transition process and provided me with useful information that I could use moving forward. I highly recommend Christie if you want to have an awesome insurance customer service experience."

"Christie helped me get my insurance squared away! Explained coverages and helped me understand my options. Would recommend! Sweet and knowledgeable, ask for Christie!"

"Christie was fantastic and easily got me a great quote :)"

"My wife and I just moved to North Carolina. Kelly has been absolutely amazing throughout this stressful process. He was understanding, patient, and answered all our questions. If you are in need of insurance I would highly recommend reaching out to Kelly!"

"Christie DeLoach was amazing. She really works with you too make sure that you’re satisfied with The policy and the pricing."