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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andrew Jackson

October 29, 2023

5  out of  5 rating by Andrew Jackson
"Mr. Boone and his team are absolutely EXCEPTIONAL! Ms. Pam is one of the most knowledgeable, patient, and kind insurance agents. She has helped my partner and I with finding the most affordable quote(s) and her professional expertise made us want to purchase more products with State Farm! I highly recommend this office!"

Pei-Shuan Lin

October 27, 2023

5  out of  5 rating by Pei-Shuan Lin
"Some work in the insurance field have no idea about insurance at all, and I never had an insurance agent who has 1/4 of Mr. Boone's knowledge in insurance. I learned not all insurance agents are the same, even if they represent the same insurance company. I learned and enjoyed so much about insurance in three hours when I attended one of his seminars. I encourage people who need insurance to pay Mr. Boone and his staff a visit, and I bet you won't be disappointed."

Miya Summers

October 25, 2023

5  out of  5 rating by Miya Summers
"This team is excellent. My agent Sandy is extremely knowledgeable and you can tell she really loves what she does. She takes her time and follow up with you. I refer her to everyone. Keep being amazing Sandy!!!!"

Kimmie Champ

October 16, 2023

5  out of  5 rating by Kimmie Champ
"Vincent Boone, and his team, are AWESOME! We have been with them (house, cars, life, and business) since 1996 (actually before he was the agent at the office). But the service is impeccable!"

Margaret Schmelzer

September 7, 2023

5  out of  5 rating by Margaret Schmelzer
"We recently moved to Raleigh from Wisconsin. Vincent Boone and his colleagues are incredibly helpful, prompt, explain things very well, and most professional. Sandy has been especially helpful to me."

John Rhoades

September 5, 2023

5  out of  5 rating by John Rhoades
"I've been with StateFarm since 1985, joined Vincent Boone 1995 when moved to Raleigh. It's been great having an Agent and Team support me through Marriage > buying Houses > different cars > even helping my daughters from 1st Day driving and oh-yeah - those 1st tickets. Thank you, John & Sandy"

shae B

August 27, 2023

5  out of  5 rating by shae B
"Vincent himself is very knowledgeable at what he does and you can tell he enjoys every aspect of helping people with various types of insurance while also making sure you set yourself up for the long haul when it comes to financial planning. He’s the only branch I’m comfortable working with and I don’t see myself or my family going anywhere else!"

Yogev Neumann

August 27, 2023

5  out of  5 rating by Yogev Neumann
"After bad experience with a State Farm agent that was impossible to reach, it is nice to have Vincent as my agent"

Stuart Wiederrich

August 6, 2023

5  out of  5 rating by Stuart Wiederrich
"Vincent and his team are always on top of my needs, questions, and concerns. They do a great job and I am sure you will be impressed too."

yvonne vallier

July 10, 2023

5  out of  5 rating by yvonne vallier
"I am editing this post that I did over 2 Years ago. Because now my Status has changed from having Vincent Boone as my personal AGENT to now Assisting My Real Estate Clients with Homeowners Insurance! on this day 7/10/2023 Thank You Pam and The Vincent Boone Team for again providing excellent Customer care and assisting with bringing my client to the closing table at the last minute. Pam! Thank you so much for spending your day assisting! I will see you at my next Closing! I have had State Farm Insurance for over 40 Years! 30 years With Vincent Boone Agency. He provides personal care and EXCELLENT customer service! Contact him for your Auto, Life or Homeowner's Insurance needs."

renisha ross

July 10, 2023

5  out of  5 rating by renisha ross
"What can I say? I was in a bind and I reached out for a quote. Ended up speaking to a fellow Bronco and had the experience of a life time. I would recommend this office without a doubt very friendly, professional, and knowledgeable. I can’t speak about Jake from State Farm but if he’s anything like Pam from State Farm then he is awesome. Thank you for all of your help Pam you are the epitome of great customer service."

Taylor Martin

June 30, 2023

5  out of  5 rating by Taylor Martin
"I switched over from another insurance company because of cheaper prices. Sandy was the absolute best and was so helpful and made the transition easy and simple while doing everything to her ability to get me the best deal and insurance possible. I would absolutely recommend to anyone!"

Shauna Martin

June 16, 2023

5  out of  5 rating by Shauna Martin
"Vincent Boone and his team provide excellent customer service. Vincent is very personable and took the time to make sure I fully understood all of my life insurance options. He is very knowledgeable and answered all of my questions. I feel very comfortable reaching out to him if I need my questions answered. All of his patience, professionalism, and expertise made me feel good about purchasing life insurance and home and auto insurance from him."

Minji Kim

April 24, 2023

5  out of  5 rating by Minji Kim
"Vincent is very knowledgeable in all aspects of insurance. As a first time home buyer, finding a home insurance that meets our need was difficult and often times everything seemed ambiguous. Vincent was able to answer all our questions and explain everything thoroughly, and gave us great advices."

Rhonda P.

February 7, 2023

5  out of  5 rating by Rhonda P.
"I had the pleasure of working with this establishment on 1/30/23. The agent was very professional and helped me navigate multiple transactions in addition to extended periods of being on hold when trying to navigate different departments from a competitor. Im very pleased we were able to get everything accomplished today. I trust if I ever needed to contact this establishment again In the future they will provide the same lever of 5 star service."

Nyquita Roddick

February 1, 2023

5  out of  5 rating by Nyquita Roddick
"It was a pleasure working with Sandra at State Farm . She was able to answer all my questions with a thorough explanation. She is very knowledgeable. I highly recommend working with her for your insurance needs."

Lloyd Paclob

January 31, 2023

5  out of  5 rating by Lloyd Paclob
"I want to say Sandy did a great job. We relocated to NC recently and was our first time getting our own insurance and she walked us through the steps on getting insured so we can get our license and then helped me with quotes needed and breaking down what the policy is and explaining everything in simple terms. Definitely would recommend her."

The Garvey Family

January 25, 2023

5  out of  5 rating by The Garvey Family
"We have been using State Farm and Vincent Boone for close to 7 years now. I have always appreciated State Farm for a variety of reason, however after a recent vehicle accident I am even more impressed with their service and customer care. They took care of my claim, followed up as necessary but made sure to only contact me when necessary. Everyone was so kind and caring and took care of their piece in the process. Thank you Vincent, Sandy and the entire State Farm Team!"

J J

January 17, 2023

5  out of  5 rating by J J
"They are great! I worked with Sandy when signing up for auto coverage. She followed up with me personally, took her time to explain things to me, and also provided the best rate. We just relocated here, and this is definitely one of the best in the area. Jasmine"

Leslie Ellison

January 13, 2023

5  out of  5 rating by Leslie Ellison
"Vincent takes the time to ensure I understand my policy and all the aspects of it clearly so I can make the best decision for my situation! Appreciate this agency valuing informed customers."

Arnica Foulkes

January 10, 2023

5  out of  5 rating by Arnica Foulkes
"My personal and business has been with Mr. Boone for the past 15 years. His office staff has been great to work."

Russell Schwab

January 6, 2023

5  out of  5 rating by Russell Schwab
"I always get quick and efficient service with the Vincent Boone Team."

Jacinta Marum

January 6, 2023

5  out of  5 rating by Jacinta Marum
"Working with Vincent Boone's office has been a pleasure to add another vehicle to my current policy! Sandy was very pleasant and extremely helpful!"

Edward Etim

January 5, 2023

5  out of  5 rating by Edward Etim
"I desperately needed a change from my prior insurer due to the frustrations I had with them. Then, I came to State Farm. On Speaking with Sandy, I couldn't just believe that an Insurance agent could be so Knowledgeable, professional, patient and above all, so detailed in explaining the various items in a policy coverage. I got to experience the quality of customer service i have never had in my life. Truthfully, I knew & was convinced that i was getting the BEST there is and can ever be. Phone Calls with insurance agents are not always pleasant, cordial and friendly due to money/policy issues, but with Sandy, i got all of that and even more...including coverages i never knew existed.. I certainly know that I am in safe hands with the very best professional in the business. I stand to give Sandy a 5 Star approval rating, any day and time."

Laurel Ozersky

January 2, 2023

5  out of  5 rating by Laurel Ozersky
"I recently moved to NC from out-of-state. I found State Farm had the most competitive price for the coverages I was after. I had the pleasure of working with Sandy who was absolutely fantastic! She was incredibly patient and knowledgeable when it came to answering my many, many questions! It's clear she knows her stuff and I'd recommend her to anyone searching for insurance!"