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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ladawn Hall

Ladawn Hall

October 7, 2026

5  out of  5
rating by Ladawn Hall
"Sandy is the best. She definitely helps me with my personal and business insurance needs. She is very responsive and resourceful."
We responded:
"Thank you so much for the wonderful review, Ladawn! 😊 Sandy is delighted to help with your personal and business insurance needs. We’re grateful to have you as part of our State Farm family! ❤️"
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Kolton Brulport

October 1, 2026

5  out of  5
rating by Kolton Brulport
"Team Sandy! She was very pleasant to work with. Professional, but also very personable. She was able to help me get a great rate. I recommend her and her branch of State Farm."
We responded:
"Kolton, we’re loving the “Team Sandy” support! 🙌 She brings such a great combination of professionalism and genuine care to the people she works with, and it’s wonderful to see that recognized. Your recommendation means a great deal to our entire office. Thank you for choosing State Farm — we’re happy to have you with us! 🎉🤝"
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lisa HARRIS

September 29, 2026

5  out of  5
rating by lisa HARRIS
"Mrs Pam
Very Helpful. Customer Service is excellent.
Always number #1 in a book
Thank you .
Lisa Harris"
We responded:
" Lisa, what a kind compliment for Pam! 🌼 It means a great deal when our customers take a moment to recognize the people behind the service we provide. Pam is a valued part of our team, and we know she’ll appreciate your thoughtful words. Thank you for being a State Farm customer and for giving Pam your #1 vote! 🥇😊"
Profile photo of John Gaston

John Gaston

September 29, 2026

5  out of  5
rating by John Gaston
"A big thanks to both Christie & Sandy for all their hard work on my behalf. I’ve bundled all my insurance needs with the Vincent Boone team due to the great customer service these two fine ladies provided! Thanks again for all the help!"
We responded:
" John, we really appreciate you taking the time to give Christie and Sandy this well-deserved recognition! 👏 They both bring a strong commitment to customer care, and we’re fortunate to have them representing the Vincent Boone team. Your decision to bring your insurance needs together with our office is a meaningful vote of confidence, and we don’t take that lightly. Thank you for choosing State Farm and allowing our team to continue serving you! 🔑🙌"
Profile photo of Felita Newman

Felita Newman

September 29, 2026

5  out of  5
rating by Felita Newman
"It’s always a pleasure talking with my agent, Pam! She has so much knowledge and such a warm, down-to-earth personality. Talking with her feels like talking to family. I truly appreciate every conversation and the way she takes the time to explain the importance and benefits of having the right coverage.

I’m always happy to call her with any questions because she makes everything feel comfortable, simple, and easy to understand. Thank you, Pam, for always being so helpful and making every conversation a great experience!"
We responded:
"Felita, this is such a wonderful recognition of Pam and the personal connection she creates with her customers! ☀️ Having a knowledgeable team is important, but creating an environment where customers feel comfortable asking questions and having real conversations is just as valuable. We’re proud to have Pam representing that kind of care every day. Thank you for being part of our State Farm family and for sharing such thoughtful words with us! 💛💬"
Profile photo of Preston Wade

Preston Wade

September 24, 2026

5  out of  5
rating by Preston Wade
"Vincent Boone gave my wife and I a perspective and education on how critical it is to have the right type of coverage for life's unforeseen and inevitable events. We were not expecting the level of information Vincent shared with us. He made it all make sense and we left feeling so relieved that my wife and I had someone as thorough and caring as Mr. Boone to walk us through what many would agree are often hard but necessary conversations to have. He even gave us a ton of nuggets to get our 16 year old son on the right footing moving forward. The atmosphere and vibe is welcoming and calm. You'll be greeted by smiles and lots of hospitality. Reach out. You won't regret it. Thanks Vincent!"
We responded:
"Preston, what a meaningful review — thank you for sharing it with us. 🙏 Vincent believes that great service goes beyond simply providing insurance; it’s about building relationships and being a trusted resource for the families we serve. 🤝 Your words are a wonderful reflection of the care he puts into every conversation. We’re honored to have your family as part of our State Farm agency and truly appreciate your recommendation. 🌿 Here’s to many years of being there for you and your family! 🛡️✨"
Profile photo of Alan Robson

Alan Robson

September 24, 2026

5  out of  5
rating by Alan Robson
"Christie made it easy to understand all the details and come to a well informed decision. Top marks for her professional but friendly manner. We are now with State Farm!"
We responded:
"Alan, welcome to State Farm! 🎉 We’re delighted to have you with us and appreciate you taking the time to recognize Christie. She brings a wonderful balance of knowledge and personal care to our team, and your feedback is a meaningful compliment to the work she does. Thank you for giving our agency the opportunity to serve you — we look forward to being here for you for years to come. 🤝"
Profile photo of Marisa Holliday

Marisa Holliday

September 24, 2026

5  out of  5
rating by Marisa Holliday
"She was very nice I love to keep working with Christie thank you very much"
We responded:
"Marisa, we sincerely appreciate you taking a moment to recognize Christie. She is a valued part of our team and truly enjoys building lasting relationships with the customers she serves. 🌷 We’re grateful to have you as a State Farm customer and look forward to continuing to assist you in the future. Thank you for your support! ✨"
Profile photo of Vincent Tomaino

Vincent Tomaino

September 23, 2026

5  out of  5
rating by Vincent Tomaino
"Vincent Boone has been our insurance agent for more than ten years now. We went for the reasonable rates. We stayed for the EXCELLENT and attentive customer support."
We responded:
"Vincent, customers like you are such an important part of our agency! We’re grateful for the relationship we’ve built and for the opportunity to continue being a team you can count on. 🤝 Your support over the years is sincerely appreciated by all of us. Thank you for being part of our State Farm family! 💫"
Profile photo of Adam Rudolph

Adam Rudolph

September 18, 2026

5  out of  5
rating by Adam Rudolph
"This agency has really gone above and beyond for me when I went to register my car in the state. Christie was very friendly and helped me get insurance for my new home too."
We responded:
"Adam, hearing that our team went the extra mile for you really makes our day! 😊 Christie enjoys helping customers through those important changes and making sure they feel taken care of along the way. We’re glad she could be a helpful resource for both your vehicle and new home coverage. 🚗🏡 Thank you for choosing State Farm and for giving Christie and our agency such a wonderful 5-star review! ⭐"
Profile photo of Anitra Henry McKoy

Anitra Henry McKoy

September 14, 2026

5  out of  5
rating by Anitra Henry McKoy
"I recently retired from a higher paying corporate job for a more balanced career opportunity with significantly less stress...the work-life balance aspect is irreplaceable BUT financially, it's been a tough transition. Sandy M. has been amazing helping me navigate through the changes. It's made payments more affordable with split amounts that align to my pay schedule. I greatly appreciate Sandy's help! I couldn't have made the transition with her guidance"
We responded:
"Anitra, thank you for sharing such meaningful feedback about Sandy! ❤️ Life changes can bring a lot of moving pieces, and having insurance options that work with your current needs can make a real difference. Sandy cares deeply about listening to our customers and finding practical ways to help, and we’re so glad she could be a resource for you during this transition. 😊 We truly value the relationship you’ve built with our State Farm team and appreciate having you as part of our agency family!"
Profile photo of Raheem Jenkins

Raheem Jenkins

September 10, 2026

5  out of  5
rating by Raheem Jenkins
"Sandy is great to work with."
We responded:
"Raheem, thanks for taking a moment to leave Sandy a 5-star review! ⭐ She enjoys working with our customers and making sure they have a great experience with our office. We appreciate you choosing State Farm and are glad to have you as part of our agency family! 😊
"
Profile photo of Enrique Vazquez

Enrique Vazquez

September 4, 2026

5  out of  5
rating by Enrique Vazquez
"Great costumer service from Christie!"
We responded:
"Enrique, we love seeing Christie get a shoutout! 😊 She puts a lot of heart into taking care of our customers, and we’re happy she made your experience a great one. Thanks for the 5 stars and for showing Christie some love! 🌟 We’re glad to have you as a State Farm customer and look forward to taking care of you for years to come! ❤️"
Profile photo of Christopher Gill

Christopher Gill

September 2, 2026

5  out of  5
rating by Christopher Gill
"I've had nothing but excellent service with Vincent Boones State Farm. Sandy Machado has helped me for many years and has been the best person to deal with on many levels. Sandy is well versed and knowledged and cares about the customer. I'll always be with State Farm and will continue to stay with those who know.. Vincent Boones SF and Sandy..

State Farm"
We responded:
"Christopher, years of working together says a lot, and we’re so grateful you’ve continued to choose our team! ❤️ Sandy genuinely cares about the people she works with, and her experience and dedication really shine through in the relationships she builds. 😊 Your loyalty to State Farm and support of Vincent Boone’s office mean so much to us. Here’s to many more years of being your local insurance team! ⭐"
Profile photo of Sherri Glover

Sherri Glover

September 1, 2026

5  out of  5
rating by Sherri Glover
"Christie DeLoach was very (x5) persistent &(*-*)&. Normally, that would get on my nerves and I would block the person. In this case, I appreciated her persistence.

I was not satisfied with my OLD insurance and changing to State Farm resulted in a blessing. I'm saving approximately $200 for 3 cars.

I am very satisfied. Christie was pleasant, knowledgeable and made me feel like I was the only customer. She was personable and her customer service skills were 20 out of 10.

Christie, you are one to emulate. Thank you sooo much!!!

Sherri G."
We responded:
"Sherri, this absolutely made us smile! 😊 Christie has a way of staying on it while still making people feel genuinely cared for, and we’re so glad that persistence paid off! We’ll definitely make sure she sees your amazing shoutout — a 20 out of 10 is pretty hard to beat! 🌟 Thank you for choosing Vincent Boone State Farm and giving our team the opportunity to earn your trust. We’re so happy to have you as part of our State Farm family and are always here when you need us! ❤️"
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Ildi and Jeff

August 28, 2026

5  out of  5
rating by Ildi and Jeff
"This is a top-notch agency. Sandy is an absolute pleasure to work with. Thanks for all the great service and expertise over the years!"
We responded:
"Ildi and Jeff, thank you so much for the kind words and for being with us over the years! 😊 Sandy truly enjoys taking care of our customers, and we’re lucky to have her on our team. We’ll definitely make sure she sees your sweet shoutout! ❤️ We really appreciate your continued trust and are always here whenever you need us. Thanks for being part of our agency family! 🏡"
Profile photo of Junior Seccia

Junior Seccia

August 28, 2026

5  out of  5
rating by Junior Seccia
"I had a great experience working with Christie at State Farm! She made getting my policy started easy and stress-free. She took the time to understand my needs, helped me find the right coverage for my budget, and explained everything clearly so I knew exactly what I was getting.

Christie also helped me find additional ways to save money on my policy, which I really appreciated. She was friendly, patient, knowledgeable, and genuinely cared about helping me. I highly recommend Christie and State Farm to anyone looking for great service and the right coverage!"
We responded:
"Hi Junior! Thanks for sharing your experience. 😊 We love knowing Christie was friendly, patient, and knowledgeable—really listening and caring while helping you get the coverage that fits. 💙 It also means a lot that she helped you find ways to save money. Welcome to the State Farm Family! 🚘🛡️"
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julio Hernandez

August 28, 2026

5  out of  5
rating by julio Hernandez
"Christie Deloach Gave me outstanding customer service and was very knowledgeable and professional"
We responded:
"Julio, thank you for the great review! 🌟 We’re glad Christie Deloach provided outstanding customer service—while being knowledgeable and professional. 🙌📞 Welcome to the State Farm Family! 🛡️🤝"
Profile photo of Steven Myers

Steven Myers

August 24, 2026

5  out of  5
rating by Steven Myers
"This review is for Christie DeLoach:

Christie is by far the best experience [for me] dealing with insurance; ever!

Thorough, friendly, helpful, very knowledgeable.

She saved my family lots of $$ to boot!"
We responded:
" Steven, thank you for the wonderful review! 🌟 We’re so glad to hear Christie DeLoach delivered the best insurance experience for you—thorough, friendly, helpful, and very knowledgeable. 🙌💙 We’re also thrilled she helped save your family lots of $$. Welcome to the State Farm Family! 🛡️🤝"
Profile photo of Ali Nasim

Ali Nasim

August 21, 2026

5  out of  5
rating by Ali Nasim
"We have been with Vincent Boone for as long as I can remember. And Pam is always on top of things when we need her."
We responded:
"🎉🌈Ali, we appreciate you! 😄⭐ Long-time clients and teams that stay responsive are what we’re all about. 🙌 We’re glad Pam has been there for you—thank you for being part of our State Farm Family! 🤝🛡️"
Profile photo of Aneesah Abdur-Razzaq

Aneesah Abdur-Razzaq

August 17, 2026

5  out of  5
rating by Aneesah Abdur-Razzaq
"Ms. Pam Walling is always so helpful, efficient and precise about the support she provides. When I call in for assistance, I am met immediately with up to date information and valuable resources that enhance my journey with State Farm. My entire State Farm experience has been elevated through the attention and fellowship that Ms. Pam provides. I am so thankful to call her my agent and be a proud recipient of State Farm Insurance in all of its rights!"
We responded:
"Aneesah, thank you so much for the amazing 5-star review! ⭐⭐⭐⭐⭐ Your thoughtful words truly made our day. 😊 We’re grateful for the trust you’ve placed in Pam and our team, and we look forward to continuing to be here whenever you need us. ❤️ Thank you for being such a valued part of our State Farm family! 🏡🚗✨"
Profile photo of Tina Flynn

Tina Flynn

August 15, 2026

5  out of  5
rating by Tina Flynn
"Highly recommend! Incredibly attentive, responsive, and personable throughout the entire process. Such a pleasure to work with and truly made everything so easy!"
We responded:
"Thank you so much for the 5 stars, Tina! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Chris Craig

Chris Craig

August 14, 2026

5  out of  5
rating by Chris Craig
"Christie was an absolute gem to work with. 10/10 would recommend."
We responded:
"Chris, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Vincent Boone and Team "
Profile photo of Tina Wilsnack

Tina Wilsnack

August 13, 2026

5  out of  5
rating by Tina Wilsnack
"Thank you Mr. Vincent Boone to you and your whole team for providing excellent customer service!"
We responded:
"Thank you so much for your kind review, Tina!  If you need insurance assistance, we are just an email or call away! - Vincent Boone, your State Farm Agent   "
Profile photo of Cheryl Major

Cheryl Major

August 12, 2026

5  out of  5
rating by Cheryl Major
"My agent Pam Walling is the best!!! She was so patient and such a delight to talk with. I would HIGHLY!!! recommend her - top notch service. Thank you Pam"
We responded:
"Thanks so much for the amazing review, Cheryl! We really appreciate your support here in Raleigh. Just reach out anytime if you need us - we’re here for you. "